Role and Responsibilities

· Ensure accurate and complete documentation of patient information, including medical history, diagnoses, treatments, and test results.

· Accurately input and update patient information into electronic databases.

· Ensure proper coding and indexing of medical records for easy retrieval.

· Regularly review, update, and verify the accuracy of patient records.

· Ensure compliance with medical record retention policies and disposal procedures.

· Strictly adhere to the Health Insurance Portability and Accountability Act (HIPAA) regulations to maintain patient confidentiality.

· Implement security measures to safeguard electronic and paper records.

· Retrieve patient records as needed for healthcare providers, staff, and authorized personnel.

· Ensure that records are accessible in a timely manner to support patient care and other healthcare functions.

· Process requests for medical records from patients, legal representatives, insurance companies, and other authorized parties.

· Verify the authenticity and authorization of record requests.

· Participate in periodic audits to assess the accuracy and completeness of medical records.

· Assist in addressing any discrepancies or deficiencies in documentation.

· Organize and file medical documents, reports, and correspondence in a systematic manner.

· Maintain the integrity of record filing systems.

· Proficiency in using EHR systems to manage and retrieve patient records.

· Ensure the security and integrity of electronic records.

· Generate reports on medical record activities, including tracking record volume and turnaround times.

Qualifications and Education Requirements

· High school diploma or equivalent; post-secondary education or training in health information management is preferred.

· Certification as a Certified Health Data Analyst (CHDA), Registered Health Information Technician (RHIT), or Certified Professional in Health Informatics (CPHI) is a plus.

· Strong knowledge of medical terminology, healthcare procedures, and legal requirements related to medical records.

· Familiarity with electronic health record (EHR) systems and health information management software.

· Excellent organizational and attention-to-detail skills.

· Strong communication and interpersonal skills.

· Ability to maintain confidentiality and handle sensitive information responsibly.

· Knowledge of HIPAA regulations and healthcare compliance.

· Proficiency in data entry and record management. Flexibility and dependability

· Maintain a high degree of confidentiality

· Familiarity with Electronic Health Records (EHR) systems (e.g., Epic, Cerner)

· Ability to handle confidential information & PHI

· Ability to work in a fast-paced, detail-oriented environment

· Teamwork and interpersonal skills

Physical Requirements

· Sit or stand for extended periods of time.

· Must be able to lift and carry, push or pull up to 25 lbs.

· Must be able to talk, listen and speak clearly in person and on the telephone

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.